Did you know that 57% of online shoppers surveyed said they had picked up an online order in a store in the last year. Avoiding shipping fees is the top reason why 73% of shoppers preferred buy online and In Store pickup, followed by 32.2% for whom the store was nearby and convenient to pick up item and 30.4% who needed purchased item same day and couldn’t wait for delivery. Check out our infographic on “Buy Online Pick Up In Store” for latest statistics and trends.
Image may be NSFW.
Clik here to view.
Infographic by- Invespcro.com
To Publish this Image on your Blog or Website . Copy this code
Infographic by- Invesp Conversion Optimization Services
Top Reasons for Buy Online and In Store Pick up
| Reasons | %age |
| To avoid shipping fees | 73.0% |
| The store was Nearby and was convenient to pick it up | 32.2% |
| Needed Purchased item same day and couldn’t wait for delivery | 30.4% |
| Was going to store anyway and wanted to be sure that had my desired item in stock | 21.7% |
| Retailer offered discount coupon for in store pickup | 7.0% |
Top Reasons for Consumers for not preferring Instore Pickup
| Reasons | %age |
| Prefer item getting shipped to home or office | 82.0% |
| Didn’t have any stores near location | 19.0% |
| Unable to find retailer with desired item in local store | 8.0% |
56% of consumers prefer to pickup up their purchase inside at the front of the store whereas 21% preferred curbside pickup
80% of consumers expected to be able to pick up their item in under 10 minutes from the time they enter the store, with 27% expecting it to be less than four minutes
49% of respondents said they were likely to purchase an additional item some of the time when picking up their online order
Top attributes according to consumer of a Good Pickup In Store Experience
| Experience | %age |
| Quick In and Out Experience | 56% |
| No Waiting Inline | 22% |
| Ease of locating Pickup | 14% |
| Dedicated Pickup Counter | 9% |
| Designated Parking Spots | 5% |
US Shoppers who made another purchase while In-store for Pickup ( By Age)
| By Age | %age |
| 18-34 | 75% |
| 35-49 | 63% |
| 50-65 | 79% |
Shoppers who purchased additional items on Pickup
| Frequency of purchasing additional items on pickup | %age |
| Never | 6% |
| Rarely | 35% |
| Some of the time | 49% |
| Most of the time | 9% |
| Always | 1% |
© 2006-2015 Invesp